TopMail AI Recipient Validation

AI-based Protection Against Misrouted Emails – Tailored for Microsoft 365

Misrouted emails are among the most common causes of security and data protection breaches. In addition to potential loss of trust, data protection incidents caused like this can also result in significant financial costs. Reliable solutions help meet legal requirements such as the GDPR and reduce email threats caused by human error.

TopMail AI Recipient Validation is an AI-based, self-learning email service that continuously analyses each user’s communication patterns in the background as well as in real time. If an email contains sensitive data, inappropriate language, or appears to be addressed to the wrong recipient or a large distribution list, the user receives a notification. Then they can choose to make corrections or send the email as is. The user’s reaction and response to the warning is taken into account for future alerts.

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Advantages
  • This analysis of emails helps prevent email security breaches
  • Prevention of data loss by verifying recipients
  • Alerts for future emails are tailored based on users’ responses
  • The dashboard provides an overview of alerts and user behavior
  • Seamless integration into the existing Microsoft 365 infrastructure

Real-Time Email Validation

TopMail AI Recipient Validation uses machine learning to analyze your M365 email communication and protect users from sending misrouted emails. The analysis takes place within the Outlook add-in. Email body text and attachments are not transmitted to external servers.

Configuration Tailored to Your Organization’s Needs

A comprehensive dashboard provides company administrators with an overview of triggered alerts. This enables targeted action to be taken (if necessary), to ensure secure and GDPR-compliant email communication. Further, the email validation tool can be customized to meet organizational requirements – for example, by deactivating certain warning scenarios or defining specific external domains as trusted.

TopMail AI Recipient ValidationOne-time set-up costPrice per month
(Price per M365 licence)
upon requestupon request

Notes:
• TopMail Microsoft 365 Protection as well as Outlook add-in are required in order to use TopMail AI Recipient Validation.
• Billing is based on the number of 365 licenses.

Contract details:
• Minimum contract period 36 months.
• Errors and changes reserved.

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Frequently Asked Questions regarding Email Validation

What is Email Recipient Validation?
Email Recipient Validation is a part of email validation that checks whether a particular recipient – that is, the actual email address – exists, is reachable, and is legitimate. This is especially important for ensuring deliverable email communication.

What are Misrouted Emails?
Misrouted emails are messages that are accidentally sent to the wrong recipient. They are among the most common causes of data protection breaches, as they often result in sensitive or confidential information being disclosed to unauthorized individuals.

How Can You Protect Yourself from Misrouted Emails?
To prevent misrouted emails – i.e., accidentally sending message to the wrong person – a combination of technical measures, organizational processes, and user awareness is recommended. TopMail AI Recipient Validation from conova is an AI-based, self-learning email service that continuously analyzes each user’s communication patterns in the background and issues a warning when irregularities are detected.